For a long time, logistics comprised only activities related to the storage and transport of goods. However, with the evolution of the market and its needs, this concept has expanded and today covers many more aspects within a business.

In recent decades, relations between companies and customers have undergone major changes, increasingly rapidly. Now customers are not only looking for quality and good prices, but also for rewarding experiences.

To meet this demand, organizations need to reduce costs, make their processes more agile and make their points of direct contact with the public more efficient. This is how integrated logistics came about.

As its name indicates, integral logistics seeks the interaction of all the company's processes. This is only possible with the organization of an intelligent system capable of coordinating all activities.

A company that specializes in logistics services, such as Clover International, can plan, implement and control all operations so that they are more effective.

If before the responsibility fell on the most operative processes, like the control of storage and transport, for example; now the services of integral logistics guarantee a good administration of the areas of purchases, of the productive process, of the transfer, distribution and even of the own flow of the merchandise.

To talk about integrated logistics is to talk about a chain of activities that make up a fundamental system for a company's business strategy. Communication would be the heart of this integration process. Sharing information between each area of the company is fundamental for more precise and articulated decision making.

For example, the stock department shares information with the purchasing sector to evaluate what resources are needed. This sector, in turn, establishes contacts with suppliers, who communicate about the availability of what the company needs, as well as delivery deadlines, etc.

The important thing is to be able to establish an integral chain of communication. Linking all processes facilitates management. The manager has access to greater control over what the company does and, in general, over everything that is important for his work. This facilitates decision making and the identification of some intervention. 

In addition, better communication between all the areas involved facilitates the dynamics of work and its follow-up, since it allows the manager to know exactly where to intervene and who to inform in the event of a problem.

The company that has a precise and efficient logistic chain undoubtedly takes the lead in the business competition. Because of its agility, reliability and efficiency, it creates a highly valuable competitive difference against those companies that continue to work with traditional logistics models.

Integral logistics is one of the most efficient ways to guarantee the availability of services, the agility of deliveries and to offer the customer an excellent service.